Shipping policy
Shipping Policy
At Bloomie Away, we take great pride in ensuring your blooms arrive safely, beautifully, and ready to brighten someone's day.
Delivery Areas
We currently deliver exclusively within the Adelaide metropolitan area.
Delivery fees are calculated automatically at checkout based on the delivery suburb.
Delivery Options
Signature Delivery
We personally hand-deliver orders to Norwood, Unley, Burnside, Prospect, and surrounding suburbs, ensuring each arrangement is handled with the utmost care.
Adelaide Metro Delivery
For suburbs outside our signature delivery zone, we partner with trusted courier services to deliver your flowers promptly and in excellent condition.
Ordering Cut-Off Times
Orders must be placed by 11:59 PM on the day prior to the requested delivery date.
Delivery Days
Deliveries are available Tuesday, Thursday and Friday.
We do not deliver on public holidays.
If the Recipient Is Not Home
If the recipient is unavailable at the time of delivery, we may:
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Leave the order in a safe and shaded location at the delivery address;
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Leave the order with a neighbour where appropriate; or
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Contact the recipient to arrange a suitable delivery outcome.
Once an order has been delivered to the address provided and left in a safe location, Bloomie Away accepts no responsibility for loss, theft, damage, or deterioration resulting from weather conditions or other circumstances beyond our control.
Delivery Times
While we always aim to deliver within the requested delivery window, delivery times are estimates only and cannot be guaranteed.
Delays may occur due to traffic conditions, weather events, road closures, high order volumes, or other circumstances beyond our control.
Seasonal Availability & Substitutions
Flowers are seasonal and availability may vary throughout the year.
Where specific flowers, foliage, wrapping materials, or packaging are unavailable, Bloomie Away reserves the right to substitute them with products of equal or greater value while maintaining the overall style and quality of the arrangement.
Special Occasions
During peak periods such as Valentine's Day, Mother's Day, Christmas, and other high-demand occasions, delivery times may vary and flower substitutions may be necessary due to seasonal availability and supplier stock levels.
Contact Us
If you have a specific delivery request or require assistance with your order, please contact us at hello@bloomieaway.com.au.